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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Flores

David Flores

November 22, 2024

5  out of  5
rating by David Flores
"Customer service seems to be their #1 priority. They listened to what I was asking for. They recommended things vs. being pushy and explaining the why behind it. First time signing up for life insurance!"
We responded:
"Thank you so much David, we truly appreciate your business and your review. We take a lot of pride in what we do and proud to have you as part of the State Farm family. Your State Farm agent, Marlenn Guerra"
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ismael morales

November 21, 2024

5  out of  5
rating by ismael morales
"La mejor atención. Muchas gracias Liz por estar atenta a las necesidades del cliente. Las recomiendo al 100%"
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Rocky Calderone

November 19, 2024

5  out of  5
rating by Rocky Calderone
"Elizabeth is a wonderful customer oriented service representative. It is rare to go into an office and feel you have a friend."
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Carlos Gonzalez

November 8, 2024

5  out of  5
rating by Carlos Gonzalez
"La verdad son muy profesionales en todo lo que hacen especialmente la señorita Liz verdaderamente me siento orgulloso de pertenecer a la familia State Farm muchísimas gracias por todo lo que hace nuevamente le mando mis felicitaciones a la señora Marlene Guerra y a todo su equipo de trabajo"
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Brittany Williams

October 17, 2024

5  out of  5
rating by Brittany Williams
"The time and patience that was given was top notch and I greatly appreciate it."
We responded:
"Thank you so much Brittany for the review, feedback and for being such a valued customer! We truly appreciate you!!!"
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Austin Perez

October 11, 2024

5  out of  5
rating by Austin Perez
"I'm very new to getting my own insurance for things, specifically renters insurance and Ms. Guerra and her team have really helped me understand what I needed and getting it setup. They've also been really helpful with communication and making sure that I keep up with my payments. I'm most likely gonna stick with them for as long as I can for any other insurance needs I'll have in the future."
We responded:
"Thank you Austin, it is such an honor to welcome you to the State Farm family and to have you as customer! "
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Blake Z.

October 11, 2024

5  out of  5
rating by Blake Z.
"Excellent care and service. I was new to having insurance when I came to them. Lynette always takes her time to answer all my questions and help me understand."
We responded:
"Thank you Blake, it is truly our pleasure to help and guide you thru your questions and concerns. Thank you for the opportunity to assist you with your insurance and financial needs. "
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Vanessa Camacho

September 26, 2024

5  out of  5
rating by Vanessa Camacho
"Been with Marlene for years… Liz is her go to girl and I love her. Always a call away, answers all my questions. Great Reps for State Farm."
We responded:
"Thank you so much for your business and trust in our agency Ms. Camacho. We truly appreciate having you as a customer! "
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Eric Mota

September 26, 2024

5  out of  5
rating by Eric Mota
"Fantastic experience! Liz is professional, friendly, and always ready to help. Highly recommend for reliable service!"
We responded:
"Thank you so much for the review Eric. We truly appreciate the feedback and having you as a customer. "
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bill matthews

September 25, 2024

5  out of  5
rating by bill matthews
"Liz was extremely helpful with my insurance needs. thank you for your service."
We responded:
"Thank you so much for your review and feedback Bill. We truly appreciate you! Have a blessed day!"
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Luzelena Luzelena

September 24, 2024

5  out of  5
rating by Luzelena Luzelena
"Buen servicio al cliente y excelente calidad"
We responded:
"Thank you so much for your review Luz Elena, we truly value your business and your trust in our agency!"
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MAKENZIE CRUZ

September 20, 2024

5  out of  5
rating by MAKENZIE CRUZ
"The ladies there are super quick and so sweet as well as explain everything so well while giving reassurance so great!!"
We responded:
"Thank you so much for your business and continued trust. We truly appreciate having you as a customer!"
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Abdel Carreras Perez

September 19, 2024

5  out of  5
rating by Abdel Carreras Perez
"Muy buena agencia. Siempre te ofrecen lo q necesitas y te explican muy bien. Liz y Lianet son muy amables y profesionales. Gracias."
We responded:
"Thank you Mr. Perez for your continued trust, and the review. We thank you for your business and look forward to working with you for many years to come. "
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Hermelinda Rodriguez

September 18, 2024

5  out of  5
rating by Hermelinda Rodriguez
"I very please with the attention I have been given all the time when I call with a cuestion about my Insurace. Liz is an excellent, caring and very wise and kind person in the office, and always ready to answer my cuestions give me the help I need."
We responded:
"Thank you Ms. Rodriguez, truly appreciate having you as a long time customer and your continued trust for your financial and insurance needs."
Profile photo of Quique Gallegos

Quique Gallegos

September 18, 2024

5  out of  5
rating by Quique Gallegos
"Excellent service always available to help us out with our business great prices"
We responded:
"Thank you for the review Mr. Gallegos, appreciate having you as a customer and your continued trust to take care of your financial and insurance needs. "
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Vera Shilobod

September 18, 2024

5  out of  5
rating by Vera Shilobod
"Marlenn is a JOY to work with!!! I have 4 of my investment properties insured with her and when the insurance on my 5th house expires, I'm running straight to her! Her rates are super reasonable and her customer service is top notch! Highly recommended!!!"
We responded:
"Thank you so much for the review Ms. Shilobod, for your business and for your trust in us to take care of your financial and insurance needs. "
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Isabel E

September 17, 2024

5  out of  5
rating by Isabel E
"Sophia gave me answers to my questions. All of the other ladies are great. Liz and Lynette are also amazing. Call and get a quote"
We responded:
"Thank you so much Isabel. Truly appreciate your kind words, your review and your business. "
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Sophia De Luna

September 17, 2024

5  out of  5
rating by Sophia De Luna
"The ladies were very helpful and mindful of all situations!"
We responded:
"Thank you Miss Sophia, its been a pleasure taking care of your family's as well as your insurance needs for years ... look forward to working with you for many years to come. "
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Christina Pakozdi

September 17, 2024

5  out of  5
rating by Christina Pakozdi
"I highly recommend Marlenn Guerra for all your Insurance needs. Everyone at her agency is extremely professional, knowledgeable, and helpful. Marlenn Guerra and her team go above and beyond by providing personalized service that you can trust and they genuinely care about their customers and treat them like family. Her agency offers a variety of insurance products, and they will make sure you have the right products and coverage based on your needs. Thank you Marlenn Guerra for making sure that I had the right amount of coverage for my auto and home owners policies! You and your team have exceeded my expectations! I highly recommend your agency to anyone looking for Insurance coverage!"
We responded:
"Thank you so much for all of your kind words and for taking the time to give us such an amazing review. We truly appreciate having as a customer and look forward to working with you for years to come. "
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Christopher Arellano

September 13, 2024

5  out of  5
rating by Christopher Arellano
"From jumping to different Insurances for a quote. State Farm provided me with the best low price for my two trucks. Y'all know that insurance for trucks is pricey. I got quoted $586 from a different insurance company and State Farm quoted me for half of there price. The customer service is top notch and very understanding when your late on payments."
We responded:
"Thank you so much for sharing and for being such a great customer. My team and I truly appreciate your business, and very much appreciate your review. We are very happy we were able to help with your insurance needs. "
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Elainna Rodriguez

September 13, 2024

5  out of  5
rating by Elainna Rodriguez
"Absolutely 10/10 recommend them, amazing customer service and they are so willing to go out of their way to ensure you are accommodated, especially Lynette!!!!"
We responded:
"Thank you so much for your feedback and review Elainna. Truly happy to have you as a customer and thank you for your trust in us helping with your insurance needs. "
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José Luis Garcia

September 13, 2024

5  out of  5
rating by José Luis Garcia
"Excelente servicio 😉👍👍👍"
We responded:
"Thank you so much Mr. Garcia for the feedback and 5 Star review. We truly appreciate you!"
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Mark Baker

September 12, 2024

5  out of  5
rating by Mark Baker
"Although I have standard knowledge of insurance and have been a long time State Farm customer, I discovered Marlenn Guerra State Farm Agency after my prior State Farm Agent retired. I met with Ms Guerra under difficult times and immediately needed to transition multiple properties and automobiles. Ms Guerra spent a generous amount of time going over all of my policies in order to evaluate proper coverage and,in fact, ways to save me money in the process. After that initial meeting I knew I found my "forever" Agent. This feeling has only amplified after having multiple experiences of dealing with other members of her team. In particular Lynette. I have comfort in knowing that all members of Marlenn Guerra's team are knowledgeable and extremely diverse with both Auto and Home insurance. In a world where Customer Service has become a lost art, it is refreshing that Ms Guerra and her team have put such a precedence in this area."
We responded:
"Wow, thank you so much for the extremely kind words. Feel blessed to have gained a lifetime customer. My team and I are very happy to know we were able to be of such impact thru out the difficult times you were facing. Definitely makes what we do proud to call this our career! Thank you again not only for your heartfelt words but also for your continued trust in us to take care of your finance and insurance needs. "
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Dylan Rogers

September 11, 2024

5  out of  5
rating by Dylan Rogers
"Very helpful!"
We responded:
"Thank you for the review Dylan, we truly appreciate you!"
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ALEX B

September 11, 2024

5  out of  5
rating by ALEX B
"I was glad to pay a visit to Marlenn Guerra's office today. Liz and Marlenn always make me feel welcome when I come by. I thank Liz for clarifying and helping me understand my policy better. Liz helped me to save money too. Liz is great and I trust both Marlenn and Liz. I would recommend this office for your insurance needs."
We responded:
"Thank you Alex! Truly appreciate your review and your continued support in our agency; its been an absolute pleasure working with you all of these years and look forward to working with you many more. "